Privacy, permissions, and data handling

Clear privacy terms for workforce operations and mobile access

This page outlines how United Link Security Agency LLC collects, uses, protects, and discloses information across scheduling, patrol operations, reporting, communication, attendance, and mobile device features.

Core Promise
We do not sell personal information.
Permissions
Requested only when needed and with consent.
Support
info@unitedlinksecurity.com
01

Introduction

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United Link Security Agency LLC ("United Link Security Agency," "Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website, mobile application, and related services (collectively, the "Services").

Our Services are designed to support security operations, workforce management, incident reporting, scheduling, communication, and other related business functions. We process personal information only as necessary to provide these Services and in accordance with applicable laws and industry standards.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

02

Information We Collect

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Depending on how you use our Services, we may collect the following information:

Personal Information: Full name, email address, telephone number, username, encrypted password, profile photograph, employee identification information, company or client information, and emergency contact information where applicable.
Account Information: Login credentials, account preferences, user roles and permissions, and security settings.
Operational Information: Shift schedules, attendance records, incident reports, patrol logs, status reports, check-in and check-out records, training records, certifications and licenses, and uploaded documents and images.
Device Information: Device model, device operating system, browser type, application version, IP address, device identifiers, crash logs, performance diagnostics, usage statistics, and date and time of access.
03

Location Information

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With your permission, our Services may collect your precise or approximate location to support features including:

Location information is collected only when necessary for authorized business purposes.

You may disable location services through your device settings; however, some application features may not function correctly.

Officer check-in and check-out
Patrol verification
Site attendance
Assignment verification
GPS activity logging
Emergency response
Security reporting
04

Camera Access

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Our application may request access to your device's camera to enable you to:

Camera access is requested only when required and only after your permission has been granted.

Capture incident photographs
Upload identification documents
Submit site evidence
Scan documents
Update profile photographs
05

Photo Library Access

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The application may request access to your photo library to allow you to:

Access is provided only with your permission.

Upload incident images
Upload supporting documentation
Select profile pictures
Attach files to reports
06

Microphone Access

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If voice recording or communication features are available, the application may request access to your microphone.

Microphone access is requested only when necessary and only after your consent.

07

Push Notifications

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With your permission, we may send notifications relating to:

Shift assignments
Schedule changes
Emergency alerts
Incident updates
Company announcements
System maintenance
Security alerts
Account notifications
You may disable notifications through your device settings at any time.
08

How We Use Your Information

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We use your information to:

Create and manage user accounts
Verify user identity
Authenticate access
Manage employee scheduling
Record attendance
Process incident reports
Track patrol activities
Communicate with users
Respond to customer support requests
Improve application functionality
Monitor application performance
Detect fraud and unauthorized activity
Protect users and company assets
Comply with legal and regulatory requirements
We use personal information only for legitimate business purposes.
09

Information Sharing

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United Link Security Agency LLC does not sell, rent, or trade your personal information.

We may share information with:

Cloud hosting providers
Payment processors
Technology service providers
Identity verification providers
Analytics providers
Law enforcement agencies where required by law
Government regulatory agencies
Legal advisors
Auditors
Information is shared only when necessary to provide our Services or comply with applicable legal obligations.
10

Data Security

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We maintain appropriate administrative, technical, and physical safeguards to protect your information.

These safeguards include:

HTTPS encryption
Secure cloud infrastructure
Password hashing
Role-based access controls
Multi-factor authentication where available
Database encryption
Security monitoring
Routine software updates
Access logging
Although we employ industry-standard security measures, no system can guarantee absolute security.
11

Data Retention

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We retain personal information only for as long as necessary to:

Provide our Services
Maintain business records
Meet contractual obligations
Resolve disputes
Comply with legal requirements
Protect against fraud
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
12

Cookies and Similar Technologies

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Our website may use cookies and similar technologies to:

Maintain login sessions
Remember user preferences
Improve website functionality
Analyze website traffic
Enhance security
Improve user experience
You may manage cookies through your browser settings.
13

Third-Party Services

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Our Services may integrate with trusted third-party providers, including providers of:

Cloud hosting
Authentication
Payment processing
Push notifications
Analytics
File storage
Mapping and location services
These providers operate under their own privacy policies.
14

Children's Privacy

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Our Services are intended for business use and are not directed to children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

15

Your Privacy Rights

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Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your account information
Request deletion of your information
Withdraw consent where applicable
Restrict certain processing activities
Request a copy of your personal information
Requests may be submitted using the contact information provided below.
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Account Deletion

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You may request deletion of your account by contacting us at:

Email: info@unitedlinksecurity.com

Certain records may be retained where required by law, contractual obligations, regulatory requirements, fraud prevention, security investigations, or legitimate business purposes.

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International Data Transfers

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Your information may be processed or stored in countries other than your country of residence. Where required by law, we implement appropriate safeguards to protect personal information transferred internationally.

18

Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.

When material changes are made, we will update the "Last Updated" date and provide notice through our website, mobile application, or other appropriate communication channels where required.

Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

19

Contact Information

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If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

United Link Security Agency LLC

Email: info@unitedlinksecurity.com

Website: https://www.unitedlinksecurity.com

Mailing Address: United Link Security Agency LLC, #13811 Heatherstone Dr, Bowie, MD 20720, USA

20

Apple App Store and Google Play Compliance

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Our mobile application requests access only to the device permissions necessary to provide requested features. These permissions may include:

Location: Officer attendance verification, patrol monitoring, site check-ins, emergency response, and assignment tracking.
Camera: Incident reporting, document capture, profile photographs, and evidence submission.
Photo Library: Uploading images and documents.
Microphone: Voice recording or communication features when used.
Notifications: Shift assignments, emergency alerts, company announcements, and account notifications.
Permissions are requested only when required and only after your consent. You may revoke permissions at any time through your device settings, although doing so may limit certain functionality.
United Link Security Agency LLC does not sell personal information, does not engage in undisclosed data collection, and does not use personal information for purposes inconsistent with this Privacy Policy.
We collect only the information necessary to provide, maintain, secure, improve, and support our Services. Personal information is handled responsibly and in accordance with applicable privacy laws and platform requirements.
By using our website or mobile application, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Contact

Questions about privacy?

Reach out for privacy requests, account deletion requests, or policy questions. We will respond through the appropriate business or compliance channel.

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